Cheryl Porter Method LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of individuals who interact with the SingOnTheGo application ("App") and our related websites, services, and platforms.

This Privacy Policy explains how we collect, use, store, and protect information when individuals access or use the App and its associated features and services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

This Privacy Policy governs all access to and continued use of the Services on or after the Effective Date, regardless of when access to the App was originally purchased. By accessing, using, or continuing to maintain a subscription to the App on or after the Effective Date, you acknowledge that you have read and understand this Privacy Policy.

We collect only the information needed to operate and deliver the App. We hold ourselves to the following commitments:

 - We collect only the data necessary to provide and operate the App and its features.

 - We do not sell your personal information to third parties.

 - We do not rent, trade, or otherwise share your personal information with third parties for their own marketing purposes.

 - Any audio you record or store within the App is kept on our internal servers, is never processed by third parties, and is never used to develop, train, or improve the product or any other product.

 - We apply commercially reasonable safeguards designed to keep the information you provide secure.

We collect only the information necessary to operate the App and deliver the Services. Information we may collect includes:

 - name

 - email address

 - billing and payment information necessary to process your subscription

 - subscription and purchase history

 - account login and onboarding information

 - progress, practice activity, and interaction data within the App

 - audio recordings you choose to create or store within the App, where such features are available

 - communications you submit to customer support

 - technical data related to App and website usage

Personal information may be collected when you:

 - subscribe to or purchase access to the App

 - verify your email address and complete onboarding

 - use features within the App, including any audio recording or storage features

 - contact customer support

 - subscribe to marketing communications

 - interact with Company websites or marketing materials

The App may allow you to record and store audio, such as singing or practice recordings, as part of its features. We treat this audio with particular care:

 - audio recordings are stored only on the Company's internal servers

 - audio recordings are never shared with, sold to, or processed by any third party

 - audio recordings are never used to develop, train, or improve the product or any other product or service

 - the App does not perform automated or artificial-intelligence-based analysis of your voice or recordings

 - audio recordings are used solely to provide the recording and storage features you choose to use within the App

This section reflects how the Company handles audio today and the standard we commit to maintaining as audio storage and related features expand.

We use the information we collect solely to operate and improve the experience of using the App. This includes to:

 - provide access to the App and deliver its features and content

 - create, activate, and maintain your account

 - process subscription payments and manage billing

 - provide customer support and respond to your requests

 - maintain the security, functionality, and performance of the App

 - send operational communications related to your account and subscription

 - send marketing communications where you have consented to receive them

 - comply with legal obligations

Payments for the Services are processed through the Company's payment processor. The Company does not store full payment card information. Payment information is handled securely by the applicable payment processor in accordance with its own privacy and security policies.

You should review the privacy policy of the payment processor used during checkout.

By subscribing, submitting your contact information, or interacting with the Company's marketing materials, you consent to receive communications from the Company via:

 - email

 - SMS or text message

 - automated marketing messages where permitted by law

These communications may include product updates, educational content, promotional offers, and announcements regarding new features or services.

You may opt out of marketing communications at any time by using the unsubscribe link in email communications or by following the instructions provided in SMS messages. Operational communications related to your account, subscription, or access may still be sent as necessary.

The Company may use cookies, pixels, analytics tools, or similar technologies to collect certain information related to App and website usage. These technologies may collect information including:

 - browser type

 - device type

 - IP address

 - pages and screens visited

 - time spent in the App or on pages

referral sources

This information is used to maintain and improve App and website performance, understand how the Services are used, and optimize our marketing. We collect only what is needed for these purposes.

The Company does not sell your personal information.

Personal information may be shared only with trusted service providers when necessary to operate the Services, such as:

 - the payment processor

 - email and SMS communication platforms

 - hosting and infrastructure providers

 - customer support systems

 - analytics providers

These service providers are permitted to use personal information only for purposes related to delivering services on behalf of the Company, and are not permitted to use it for their own purposes. As stated in Section 4, audio recordings are an exception and are never shared with any third party. Information may also be disclosed when required by law or legal process.

The Company implements commercially reasonable administrative, technical, and organizational safeguards designed to protect the personal information and audio you provide. We treat the data you provide as secure and handle it accordingly.

No system for transmitting or storing electronic data can be guaranteed to be completely secure. By using the Services, you acknowledge that you provide information at your own risk, while the Company maintains the safeguards described in this Policy.

The Company may retain personal information for as long as necessary to:

 - provide the Services

 - maintain your account and any audio you have stored

 - maintain business records

 - comply with legal obligations

 - resolve disputes and enforce agreements

You may request deletion of your account and associated data, including stored audio, by contacting customer support. Information may be retained after your participation in the Services ends only where reasonably necessary for the purposes listed above.

The Services are intended for individuals who are at least eighteen (18) years of age. The Company does not knowingly collect personal information from individuals under the age of eighteen. If the Company becomes aware that personal information from a minor has been collected without appropriate consent, the Company will take steps to remove such information.

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of the information we hold about you, and the right to opt out of marketing communications. To exercise any of these rights, contact us using the information in Section 15.

The Company reserves the right to update or modify this Privacy Policy at any time. Updated versions will become effective upon posting on the Company's website or within the App. Continued use of the Services after such updates constitutes acceptance of the revised Privacy Policy.

Cheryl Porter Method LLC

Support Email: support@cherylportermethod.com

Business Address: 14007 S Bell Rd, Suite 209, Homer Glen, Illinois 60491, United States